Yes, but if the story is true (and I have no basis to believe it isn't),
then there is plenty of guilt to go around, both to the dealer and the
company who manufactured it. Luckily for me, in my case at least, I was
treated well by both: Profile Motorsports and Bombardier. In essence, the
fault belonged to neither: Mercury manufactured the motor, but I had no
contact with them. Apparently, the dealer wanted to keep me happy, and the
manufacture wanted to keep the dealer happy.

--

Larry
email is rapp at lmr dot com


IIRC, this whole incident happened on a weekend, and before Monday morning the
outraged consumer had already waded in to the Internet with a story of woe.
That was the last we heard from the consumer.
Could it be that when managment got its hands on the situation things got
straightened out pretty quickly?