On 11/15/11 6:36 PM, North Star wrote:
On Nov 15, 4:45 pm, X ` wrote:
One of the hard drives on one of my aging Apple computers has been dying
for a couple of weeks. It finally gave up the ghost yesterday. Called
Apple Care and the tech suggested about four different ways to try to
resuscitate it, to no avail.

So he made an appointment for me at the local Apple store. I showed up,
tech said "go to lunch." Came back 90 minutes later, new hard drive in
machine, running diagnostics.

No charge for labor or parts.

Love it.

Wow! just how old is that computer and was it still under warranty?

Two years next month. When I bought it, I paid about $100 for a three
year extended warranty. It's really nice...if I have a problem, I call
Apple Care on the phone and usually the English speaking person who
answers can work out the difficulty with me doing what is suggested. If
not, the rep makes an appointment for me at the local store.

I just reinstalled my apps and data back on the machine from a backup.