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HI,
Below is a copy of the letter I have sent to the Canadian Better Business Bureau. These people produce Navigation Software, however in their advertising they do not state that they limit the installations to 2 machines. Had I known of this limitation I would not have purchased the software. This is what is known as in my country as "sharp practice" and can lead to heavy fines and Jail time.It is difficult to change from machine to machine if required. Even a reformat of the hard drive and re-installation requires a phone call or internet connection. Not always possible if one is in a remote area. Also response is slow and hampered by stupid non relevant questions. The program is also buggy and not yet of merchantable quality, some features as in the instructions do not work. I have no quarrel with a company who wishes to limit the use of the software, however this should be made plain in the advertising hype. Oliver Fleming A request for a RMA for return of the software is ignored with no explanation. Buy it and regret with leisure. Oliver Fleming |
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