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#1
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HI,
Below is a copy of the letter I have sent to the Canadian Better Business Bureau. These people produce Navigation Software, however in their advertising they do not state that they limit the installations to 2 machines. Had I known of this limitation I would not have purchased the software. This is what is known as in my country as "sharp practice" and can lead to heavy fines and Jail time.It is difficult to change from machine to machine if required. Even a reformat of the hard drive and re-installation requires a phone call or internet connection. Not always possible if one is in a remote area. Also response is slow and hampered by stupid non relevant questions. The program is also buggy and not yet of merchantable quality, some features as in the instructions do not work. I have no quarrel with a company who wishes to limit the use of the software, however this should be made plain in the advertising hype. Oliver Fleming A request for a RMA for return of the software is ignored with no explanation. Buy it and regret with leisure. Oliver Fleming |
#2
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Oliver Fleming wrote:
HI, Below is a copy of the letter I have sent to the Canadian Better Business Bureau. These people produce Navigation Software, however in their advertising they do not state that they limit the installations to 2 machines. Had I known of this limitation I would not have purchased the software. This is what is known as in my country as "sharp practice" and can lead to heavy fines and Jail time.It is difficult to change from machine to machine if required. Even a reformat of the hard drive and re-installation requires a phone call or internet connection. Not always possible if one is in a remote area. Also response is slow and hampered by stupid non relevant questions. The program is also buggy and not yet of merchantable quality, some features as in the instructions do not work. I have no quarrel with a company who wishes to limit the use of the software, however this should be made plain in the advertising hype. Oliver Fleming A request for a RMA for return of the software is ignored with no explanation. Buy it and regret with leisure. Oliver Fleming Ask for your money back |
#3
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You should consider yourself lucky that they let you install the software on
more than one machine at all. Generally the license you buy software under limits you to just a single installation. While it's true that many software installation programs don't check, and thus you can often install software on multiple machines without problems, the end user license agreement (EULA) on almost all retail software limits you to an installation on a single machine. If you purchase software and install it on multiple machines as a matter of course, you are almost certainly violating some of the EULA's you agreed to when you purchased the software. So Fugawi's licensing terms are actually more liberal than the norm. For a non-business user, two computers seems to be a reasonable number: a desktop computer at home, perhaps, and a laptop computer on the boat. Best regards, Tom Dacon Dacon Software Consulting "Oliver Fleming" wrote in message ... HI, Below is a copy of the letter I have sent to the Canadian Better Business Bureau. These people produce Navigation Software, however in their advertising they do not state that they limit the installations to 2 machines. Had I known of this limitation I would not have purchased the software. This is what is known as in my country as "sharp practice" and can lead to heavy fines and Jail time.It is difficult to change from machine to machine if required. Even a reformat of the hard drive and re-installation requires a phone call or internet connection. Not always possible if one is in a remote area. Also response is slow and hampered by stupid non relevant questions. The program is also buggy and not yet of merchantable quality, some features as in the instructions do not work. I have no quarrel with a company who wishes to limit the use of the software, however this should be made plain in the advertising hype. Oliver Fleming A request for a RMA for return of the software is ignored with no explanation. Buy it and regret with leisure. Oliver Fleming |
#4
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the issue is that the software will only work on two machines ever.
After that the software is garbage. It would be fair if it could be installed on two machines AT A TIME, but its not. same is with garmin software btw. matt |
#5
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Oliver Fleming said: This is what is known as in my country as "sharp
practice" and can lead to heavy fines and Jail time. In Canadan as well as the US using more than one copy ( single purchase) of most any software is called THEFT.I would be careful about what you send the CBBB. They may turn it over to your local authorities. |
#6
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Perry wrote:
In Canadan as well as the US using more than one copy ( single purchase) of most any software is called THEFT. which of course is the main reason people should grow a brain, get the Microsoft monkey off their backs and embrace the concept of open source operating systems and software. |
#7
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And when are you going to quit your paying job and start writing free
software for the masses? "prodigal1" wrote in message ... Perry wrote: In Canadan as well as the US using more than one copy ( single purchase) of most any software is called THEFT. which of course is the main reason people should grow a brain, get the Microsoft monkey off their backs and embrace the concept of open source operating systems and software. |
#8
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And when are you going to quit your paying job and start writing free
software for the masses? "prodigal1" wrote in message ... Perry wrote: In Canadan as well as the US using more than one copy ( single purchase) of most any software is called THEFT. which of course is the main reason people should grow a brain, get the Microsoft monkey off their backs and embrace the concept of open source operating systems and software. |
#9
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Obviously you did not read the post!
I said I had no problems with the stupid practice of limiting the software to 2 machines. Just that it should be made clear in the advertising BEFORE PURCHASE!!! I would not have bought it. Bugs and not being of merchantable quality are my problem being caught out by the hype of advertising. (should read more reviews and ask more questions before purchase) Oliver Fleming "Tom Dacon" wrote in message ... You should consider yourself lucky that they let you install the software on more than one machine at all. Generally the license you buy software under limits you to just a single installation. While it's true that many software installation programs don't check, and thus you can often install software on multiple machines without problems, the end user license agreement (EULA) on almost all retail software limits you to an installation on a single machine. If you purchase software and install it on multiple machines as a matter of course, you are almost certainly violating some of the EULA's you agreed to when you purchased the software. So Fugawi's licensing terms are actually more liberal than the norm. For a non-business user, two computers seems to be a reasonable number: a desktop computer at home, perhaps, and a laptop computer on the boat. Best regards, Tom Dacon Dacon Software Consulting "Oliver Fleming" wrote in message ... HI, Below is a copy of the letter I have sent to the Canadian Better Business Bureau. These people produce Navigation Software, however in their advertising they do not state that they limit the installations to 2 machines. Had I known of this limitation I would not have purchased the software. This is what is known as in my country as "sharp practice" and can lead to heavy fines and Jail time.It is difficult to change from machine to machine if required. Even a reformat of the hard drive and re-installation requires a phone call or internet connection. Not always possible if one is in a remote area. Also response is slow and hampered by stupid non relevant questions. The program is also buggy and not yet of merchantable quality, some features as in the instructions do not work. I have no quarrel with a company who wishes to limit the use of the software, however this should be made plain in the advertising hype. Oliver Fleming A request for a RMA for return of the software is ignored with no explanation. Buy it and regret with leisure. Oliver Fleming |
#10
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"Oliver Fleming" wrote in
: they limit the installations Precisely why I do not use Windoze XP.....(c; -- Larry |
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