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#1
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posted to rec.boats
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I had a security (alarm) system installed yesterday. The sales guy had
visited last week and although he talked my ear off about things I had no interest in, we successfully entered into a contract and scheduled the installation. The installers did a great job. They took the time to explain how everything works. Like most microprocessor based systems it is capable of far more than I will ever need or want. I like simple, so I asked the installers for the easiest way to arm and disarm the system. My shop is so small I don't even need the option of "away" and "stay" modes. They said the easiest way is to simply punch in my code when I leave. After a 60 second delay the system becomes fully armed. When I want to re-enter, just enter and punch the code in within a certain time frame to disable. Simple enough. This morning the sales dude shows up again to "inspect" the installer's work. This guy is a classic sales type. Talks too much and doesn't know what he's talking about. He wanted to sit and go over all the programming features and options on the system. I politely told him I really had no need for them and was very satisfied with the simple procedure that the installers described (and demonstrated). He wouldn't give up. Kept insisting that he show me all the options. I kept trying to explain (during his short moments of silence) that I didn't need or want to learn about all the feature. Don't need them. He continued. I was slowly losing patience. I described the very simple and basic procedure the installers showed me. The sales dude said they were wrong. It wouldn't arm the motion sensors, according to him. Now I am starting to get a little fired up. I explained again for the third time that we demonstrated it while the installers were there. We all stayed in the building, I armed the system by entering my code and, after the delay the system armed. As soon as one of us moved, the alarm went off, sensed by the motion sensors. The sales guy said it can't be. You *have* to select one of the modes. I said, "no you don't". He tried again to instruct me on all the features. By this time I had lost it. I told him he talked too much and doesn't *listen* to what is being said. He replied with, "Richard, I am a security expert". I responded with, "You are a pain in the ass and don't listen. Get out of here; you are really starting to **** me off." He tries again to yap about the system "features". I got up from behind the counter. I think he saw the look in my eye because he beat feet out the door, got in his BMW and drove off. After I calmed down I called the security company (ADT) for technical assistance. They confirmed that the procedure I was using worked fine. I mentioned that the sales guy says it won't. She said to listen and do what the installers said and that the sales types really don't always know what they are talking about. I thanked her and told her if she sees a nervous sales type in a BMW arrive at the office, be kind because I just threw him out of my shop. She laughed like hell and said, "GOOD!" Eisboch |
#2
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posted to rec.boats
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On Thu, 25 Jun 2009 12:33:01 -0400, "Eisboch"
wrote: He wouldn't give up. Kept insisting that he show me all the options. I kept trying to explain (during his short moments of silence) that I didn't need or want to learn about all the feature. Don't need them. Heh. I've had a couple salesmen I've had to almost physically remove from my house. Sort of fun actually. Gets the blood flowing. Strange thing is, these types do a lot of sales. --Vic |
#3
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posted to rec.boats
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![]() "Vic Smith" wrote in message ... On Thu, 25 Jun 2009 12:33:01 -0400, "Eisboch" wrote: He wouldn't give up. Kept insisting that he show me all the options. I kept trying to explain (during his short moments of silence) that I didn't need or want to learn about all the feature. Don't need them. Heh. I've had a couple salesmen I've had to almost physically remove from my house. Sort of fun actually. Gets the blood flowing. Strange thing is, these types do a lot of sales. --Vic I knew I was in trouble last week when he came in the first time. Motormouth. Had no interest in what *I* wanted .... only what he sold. Another issue came up during this morning's visit. My only concern about the system is that by default they program a 45 second entry delay on the front door. Purpose is to allow you to open the door, enter your code and disable the system. Typical home or business setup. Only problem is that my shop is so small that in 45 seconds I could walk away with almost half the guitars hanging on the wall. I timed it. 45 seconds is a long time. I asked if that time could be shortened to 10 or 15 seconds. He said "No. 45 seconds is required by law." I said, "That sorta defeats the whole purpose of the alarm system. In 45 seconds I could remove half of what's in here." He insisted. The Law. When I called the tech support later I asked about this. She said the default is 45 seconds however I could request it be shortened to as little as 10 seconds by filing a request. No charge. They can even make it no delay and you use an FOB key to remotely disarm it before opening the door. Eisboch |
#4
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posted to rec.boats
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Eisboch wrote:
"Vic Smith" wrote in message ... On Thu, 25 Jun 2009 12:33:01 -0400, "Eisboch" wrote: He wouldn't give up. Kept insisting that he show me all the options. I kept trying to explain (during his short moments of silence) that I didn't need or want to learn about all the feature. Don't need them. Heh. I've had a couple salesmen I've had to almost physically remove from my house. Sort of fun actually. Gets the blood flowing. Strange thing is, these types do a lot of sales. --Vic I knew I was in trouble last week when he came in the first time. Motormouth. Had no interest in what *I* wanted .... only what he sold. Another issue came up during this morning's visit. My only concern about the system is that by default they program a 45 second entry delay on the front door. Purpose is to allow you to open the door, enter your code and disable the system. Typical home or business setup. Only problem is that my shop is so small that in 45 seconds I could walk away with almost half the guitars hanging on the wall. I timed it. 45 seconds is a long time. I asked if that time could be shortened to 10 or 15 seconds. He said "No. 45 seconds is required by law." I said, "That sorta defeats the whole purpose of the alarm system. In 45 seconds I could remove half of what's in here." He insisted. The Law. When I called the tech support later I asked about this. She said the default is 45 seconds however I could request it be shortened to as little as 10 seconds by filing a request. No charge. They can even make it no delay and you use an FOB key to remotely disarm it before opening the door. Eisboch I'm sorry life is so difficult for you. |
#5
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posted to rec.boats
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HK wrote:
Eisboch wrote: "Vic Smith" wrote in message ... On Thu, 25 Jun 2009 12:33:01 -0400, "Eisboch" wrote: He wouldn't give up. Kept insisting that he show me all the options. I kept trying to explain (during his short moments of silence) that I didn't need or want to learn about all the feature. Don't need them. Heh. I've had a couple salesmen I've had to almost physically remove from my house. Sort of fun actually. Gets the blood flowing. Strange thing is, these types do a lot of sales. --Vic I knew I was in trouble last week when he came in the first time. Motormouth. Had no interest in what *I* wanted .... only what he sold. Another issue came up during this morning's visit. My only concern about the system is that by default they program a 45 second entry delay on the front door. Purpose is to allow you to open the door, enter your code and disable the system. Typical home or business setup. Only problem is that my shop is so small that in 45 seconds I could walk away with almost half the guitars hanging on the wall. I timed it. 45 seconds is a long time. I asked if that time could be shortened to 10 or 15 seconds. He said "No. 45 seconds is required by law." I said, "That sorta defeats the whole purpose of the alarm system. In 45 seconds I could remove half of what's in here." He insisted. The Law. When I called the tech support later I asked about this. She said the default is 45 seconds however I could request it be shortened to as little as 10 seconds by filing a request. No charge. They can even make it no delay and you use an FOB key to remotely disarm it before opening the door. Eisboch I'm sorry life is so difficult for you. Why so much vitriol today Krausie. Do you feel you have been unjustly abused, lately? |
#6
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posted to rec.boats
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On Jun 25, 1:47*pm, Jim2424242 wrote:
HK wrote: Eisboch wrote: "Vic Smith" wrote in message . .. On Thu, 25 Jun 2009 12:33:01 -0400, "Eisboch" wrote: He wouldn't give up. * Kept insisting that he show me all the options. * I kept trying to explain (during his short moments of silence) *that I didn't need or want to learn about all the feature. *Don't need them. Heh. *I've had a couple salesmen I've had to almost physically remove from my house. Sort of fun actually. *Gets the blood flowing. Strange thing is, these types do a lot of sales. --Vic I knew I was in trouble last week when he came in the first time. Motormouth. Had no interest in what *I* wanted .... only what he sold. Another issue came up during this morning's visit. * My only concern about the system is that by default they program a 45 second entry delay on the front door. *Purpose is to allow you to open the door, enter your code and disable the system. *Typical home or business setup. Only problem is that my shop is so small that in 45 seconds I could walk away with almost half the guitars hanging on the wall. * I timed it. *45 seconds is a long time. I asked if that time could be shortened to 10 or 15 seconds. * He said "No. 45 seconds is required by law." I said, "That sorta defeats the whole purpose of the alarm system. *In 45 seconds I could remove half of what's in here." He insisted. *The Law. When I called the tech support later I asked about this. *She said the default is 45 seconds however I could request it be shortened to as little as 10 seconds by filing a request. *No charge. They can even make it no delay and you use an FOB key to remotely disarm it before opening the door. Eisboch I'm sorry life is so difficult for you. Why so much vitriol today Krausie. Do you feel you have been unjustly abused, lately?- Hide quoted text - - Show quoted text - And I'm sorry for Harry that his life is so pathetic that he has to lie about every aspect of it. Can you say "lobsta boat"?! |
#7
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posted to rec.boats
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![]() "Jim2424242" wrote in message ... HK wrote: I'm sorry life is so difficult for you. Why so much vitriol today Krausie. Do you feel you have been unjustly abused, lately? Krausie hasn't aged well, sad to say. 12-14 years ago you could have a reasonable discussion and although not in agreement, it was accomplished without any mean spiritedness from either side, even with a few friendly zingers thrown in once in a while. He's slowly evolved into a crotchety, narrow minded old man. Whatever existed as a sense of humor is long lost. Seen it many times as others age. Lacking patience to respectfully debate or display any respect for others, the typical response now is a personal insult or other demeaning statement if you don't agree with or bow down to him. Cracks me up. Predictable, but sad to see. He'll now come back with the standard, "This isn't a boating newsgroup anymore" or blame everything on a half dozen "right wing" conservatives. Might even toss a bit of blame on GWB, just for good measure, along with anyone who acknowledges a religious faith. Eisboch |
#8
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posted to rec.boats
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![]() "Eisboch" wrote in message ... "Jim2424242" wrote in message ... HK wrote: I'm sorry life is so difficult for you. Why so much vitriol today Krausie. Do you feel you have been unjustly abused, lately? Krausie hasn't aged well, sad to say. 12-14 years ago you could have a reasonable discussion and although not in agreement, it was accomplished without any mean spiritedness from either side, even with a few friendly zingers thrown in once in a while. He's slowly evolved into a crotchety, narrow minded old man. Whatever existed as a sense of humor is long lost. Seen it many times as others age. Lacking patience to respectfully debate or display any respect for others, the typical response now is a personal insult or other demeaning statement if you don't agree with or bow down to him. Cracks me up. Predictable, but sad to see. He'll now come back with the standard, "This isn't a boating newsgroup anymore" or blame everything on a half dozen "right wing" conservatives. Might even toss a bit of blame on GWB, just for good measure, along with anyone who acknowledges a religious faith. Eisboch You have him pegged to a tee. Too bad. Several years ago, I thought highly of his insights, and even agreed with him on occasion. Then he moved from Florida to lala land on the Potomac or Chesapeake, and turned downright mean. Really sad to see. He is a lot like my mother-in-law now - one violent outburst from the Alzheimer's wing at the nursing home. |
#9
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posted to rec.boats
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Eisboch wrote:
"Jim2424242" wrote in message ... HK wrote: I'm sorry life is so difficult for you. Why so much vitriol today Krausie. Do you feel you have been unjustly abused, lately? Krausie hasn't aged well, sad to say. 12-14 years ago you could have a reasonable discussion and although not in agreement, it was accomplished without any mean spiritedness from either side, even with a few friendly zingers thrown in once in a while. He's slowly evolved into a crotchety, narrow minded old man. Whatever existed as a sense of humor is long lost. Seen it many times as others age. Lacking patience to respectfully debate or display any respect for others, the typical response now is a personal insult or other demeaning statement if you don't agree with or bow down to him. Cracks me up. Predictable, but sad to see. He'll now come back with the standard, "This isn't a boating newsgroup anymore" or blame everything on a half dozen "right wing" conservatives. Might even toss a bit of blame on GWB, just for good measure, along with anyone who acknowledges a religious faith. Eisboch You're projecting. I'm not the one having problems with service personnel and then blowing my stack. You are. |
#10
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posted to rec.boats
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Eisboch wrote:
I had a security (alarm) system installed yesterday. The sales guy had visited last week and although he talked my ear off about things I had no interest in, we successfully entered into a contract and scheduled the installation. The installers did a great job. They took the time to explain how everything works. Like most microprocessor based systems it is capable of far more than I will ever need or want. I like simple, so I asked the installers for the easiest way to arm and disarm the system. My shop is so small I don't even need the option of "away" and "stay" modes. They said the easiest way is to simply punch in my code when I leave. After a 60 second delay the system becomes fully armed. When I want to re-enter, just enter and punch the code in within a certain time frame to disable. Simple enough. This morning the sales dude shows up again to "inspect" the installer's work. This guy is a classic sales type. Talks too much and doesn't know what he's talking about. He wanted to sit and go over all the programming features and options on the system. I politely told him I really had no need for them and was very satisfied with the simple procedure that the installers described (and demonstrated). He wouldn't give up. Kept insisting that he show me all the options. I kept trying to explain (during his short moments of silence) that I didn't need or want to learn about all the feature. Don't need them. He continued. I was slowly losing patience. I described the very simple and basic procedure the installers showed me. The sales dude said they were wrong. It wouldn't arm the motion sensors, according to him. Now I am starting to get a little fired up. I explained again for the third time that we demonstrated it while the installers were there. We all stayed in the building, I armed the system by entering my code and, after the delay the system armed. As soon as one of us moved, the alarm went off, sensed by the motion sensors. The sales guy said it can't be. You *have* to select one of the modes. I said, "no you don't". He tried again to instruct me on all the features. By this time I had lost it. I told him he talked too much and doesn't *listen* to what is being said. He replied with, "Richard, I am a security expert". I responded with, "You are a pain in the ass and don't listen. Get out of here; you are really starting to **** me off." He tries again to yap about the system "features". I got up from behind the counter. I think he saw the look in my eye because he beat feet out the door, got in his BMW and drove off. After I calmed down I called the security company (ADT) for technical assistance. They confirmed that the procedure I was using worked fine. I mentioned that the sales guy says it won't. She said to listen and do what the installers said and that the sales types really don't always know what they are talking about. I thanked her and told her if she sees a nervous sales type in a BMW arrive at the office, be kind because I just threw him out of my shop. She laughed like hell and said, "GOOD!" Eisboch On Tuesday, our new refrigerator was delivered and installed. The two guys handling the delivery showed up exactly on time. They had deliveries all over southern Maryland, having started out the morning in North Carolina. The refrigerator was unboxed on the front walk. The lead guy took some measurements, and decided he could use the extra room he'd get by unhinging the front door and the screen door. The guys carried the refrigerator in, carried it over the wood floors, and set it down on the tile floor in the kitchen. The second guy removed all the tape on the inside, wiped down the refrigerator, even though it had just come out of a box, and then hooked up the water line and electric line. As soon as he was finished, the guys rolled the new refrigerator into its cubby, and the lead guy leveled it and then made sure all the functions were working properly, and there was no damage anywhere. Then he and his helper reinstalled the two doors and left. Great guys, and I told them so. I gave each one a $20 and my thanks. An hour later, their supervisor called to see what sort of job they did. I told them that on a scale of 10, they rated a 10. This morning, I got a call from my local Husqvarna dealer, telling me a part I had ordered arrived. I drove over to pick it up. Went up to the counter, the nice lady there asked my name, and she went to the storeroom to get the part. She opened up the packed, checked the contents against the call-out sheet in her parts book, and said "a washer was missing." So, she went to the shop and came back with a couple of washers. Life is a lot easier when you're not a hothead, Eisboch. |
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