In article ffbb99f3-fc94-49a1-bcda-
,
says...

On Nov 16, 7:33*am, X ` Man wrote:
On 11/15/11 8:49 PM, JustWait wrote:





On 11/15/2011 8:47 PM, wrote:
On Tue, 15 Nov 2011 18:59:18 -0500, X `
wrote:

On 11/15/11 6:36 PM, North Star wrote:
On Nov 15, 4:45 pm, X ` wrote:
One of the hard drives on one of my aging Apple computers has been
dying
for a couple of weeks. It finally gave up the ghost yesterday. Called
Apple Care and the tech suggested about four different ways to try to
resuscitate it, to no avail.

So he made an appointment for me at the local Apple store. I showed
up,
tech said "go to lunch." Came back 90 minutes later, new hard drive in
machine, running diagnostics.

No charge for labor or parts.

Love it.

Wow! just how old is that computer and was it still under warranty?

Two years next month. When I bought it, I paid about $100 for a three
year extended warranty. It's really nice...if I have a problem, I call
Apple Care on the phone and usually the English speaking person who
answers can work out the difficulty with me doing what is suggested. If
not, the rep makes an appointment for me at the local store.

I just reinstalled my apps and data back on the machine from a backup.

Since most hard drives are warranted for 5 years by the manufacturer
these days that seems like a great deal for Apple. Most computer
problems are caused by bad hard drives. That has been true for a long
time, pretty much since the end of the card reader and open reel tape
drive.

Wow! You mean Harry bought an extended service plan? Holy ****!!! I wish
those were available with PC's snerk

I'm sure with all the imaginary computers at your facilities, you can
just hot swap a failed drive out instantaneously, right?- Hide quoted text -

- Show quoted text -

~~ Snerk ~~

Hey, look, it's Harry's personal butt plug, Suckling Don the Coward.

In article , dump-on-
says...

On 11/16/11 7:31 AM, BAR wrote:
In ,
says...

On Tue, 15 Nov 2011 18:59:18 -0500, X `
wrote:

On 11/15/11 6:36 PM, North Star wrote:
On Nov 15, 4:45 pm, X ` wrote:
One of the hard drives on one of my aging Apple computers has been dying
for a couple of weeks. It finally gave up the ghost yesterday. Called
Apple Care and the tech suggested about four different ways to try to
resuscitate it, to no avail.

So he made an appointment for me at the local Apple store. I showed up,
tech said "go to lunch." Came back 90 minutes later, new hard drive in
machine, running diagnostics.

No charge for labor or parts.

Love it.

Wow! just how old is that computer and was it still under warranty?

Two years next month. When I bought it, I paid about $100 for a three
year extended warranty. It's really nice...if I have a problem, I call
Apple Care on the phone and usually the English speaking person who
answers can work out the difficulty with me doing what is suggested. If
not, the rep makes an appointment for me at the local store.

I just reinstalled my apps and data back on the machine from a backup.

Since most hard drives are warranted for 5 years by the manufacturer
these days that seems like a great deal for Apple. Most computer
problems are caused by bad hard drives. That has been true for a long
time, pretty much since the end of the card reader and open reel tape
drive.

Usually the problems with rotating media is with a lot. You get about
10,000 that are bad and you need to have them replaced. They don't
recall them but, they do work with big commercial customers to get the
lots replaced. The consumer market, Apple is the consumer market, is
left to deal with it on an individual basis.


It's nice to deal with it with a mannerly fellow in Oregon on the phone
who speaks American English and isn't reading off a script, and when his
suggestions fail, sets you up with a firm appointment at the local
service desk. It's certain better than dealing with "Dell Hell" or "HP
Hiccups" personnel somewhere in India, Pakistan, or perhaps Saturn.

I walk across the street with my Toshiba laptop. Spilled coffee on the
keyboard, shut it off, walked across the street with it, gave it to
Neil, the tech, and he said have a seat. Sat down, 20 minutes later, he
hands me my laptop.

In article , dump-on-
says...

On 11/16/11 8:34 AM, North Star wrote:
On Nov 16, 9:01 am, X ` Mandump-on-conservati...@anywhere-you-
can.com wrote:
On 11/16/11 7:47 AM, JustWait wrote:





On 11/16/2011 7:40 AM, X ` Man wrote:
On 11/16/11 7:31 AM, BAR wrote:
In ,
says...

On Tue, 15 Nov 2011 18:59:18 -0500, X `
wrote:

On 11/15/11 6:36 PM, North Star wrote:
On Nov 15, 4:45 pm, X ` wrote:
One of the hard drives on one of my aging Apple computers has been
dying
for a couple of weeks. It finally gave up the ghost yesterday.
Called
Apple Care and the tech suggested about four different ways to
try to
resuscitate it, to no avail.

So he made an appointment for me at the local Apple store. I
showed up,
tech said "go to lunch." Came back 90 minutes later, new hard
drive in
machine, running diagnostics.

No charge for labor or parts.

Love it.

Wow! just how old is that computer and was it still under warranty?

Two years next month. When I bought it, I paid about $100 for a three
year extended warranty. It's really nice...if I have a problem, I call
Apple Care on the phone and usually the English speaking person who
answers can work out the difficulty with me doing what is
suggested. If
not, the rep makes an appointment for me at the local store.

I just reinstalled my apps and data back on the machine from a backup.

Since most hard drives are warranted for 5 years by the manufacturer
these days that seems like a great deal for Apple. Most computer
problems are caused by bad hard drives. That has been true for a long
time, pretty much since the end of the card reader and open reel tape
drive.

Usually the problems with rotating media is with a lot. You get about
10,000 that are bad and you need to have them replaced. They don't
recall them but, they do work with big commercial customers to get the
lots replaced. The consumer market, Apple is the consumer market, is
left to deal with it on an individual basis.

It's nice to deal with it with a mannerly fellow in Oregon on the phone
who speaks American English and isn't reading off a script, and when his
suggestions fail, sets you up with a firm appointment at the local
service desk. It's certain better than dealing with "Dell Hell" or "HP
Hiccups" personnel somewhere in India, Pakistan, or perhaps Saturn.

We know Harry, we do the same thing right up the street at Geek Squad...
You are not special, your computer is not special, your service is not
special... Except you spend an hour on the phone first...

What? An ISP reseller with facilities as extensive as the ones you claim
relies on Geek Squad for tech support?- Hide quoted text -

- Show quoted text -

It just keeps getting better!


Do you have "Geek Squad" up there? Around here, they're located at Best
Buy Big Box stores and also drive funny little cars with huge "Geek
Squad" decals. They're not the guys you'd want if you were running a
substantial commercial facility.

Actually, every one of them are educated technicians.

On Wed, 16 Nov 2011 07:47:21 -0500, JustWait
wrote:
On 11/16/2011 7:40 AM, X ` Man wrote:
On 11/16/11 7:31 AM, BAR wrote:
In ,
says...

On Tue, 15 Nov 2011 18:59:18 -0500, X `

wrote:

On 11/15/11 6:36 PM, North Star wrote:
On Nov 15, 4:45 pm, X ` wrote:
One of the hard drives on one of my aging Apple computers
has been
dying
for a couple of weeks. It finally gave up the ghost
yesterday. Called
Apple Care and the tech suggested about four different ways
to try to
resuscitate it, to no avail.

So he made an appointment for me at the local Apple store. I
showed up,
tech said "go to lunch." Came back 90 minutes later, new hard
drive in
machine, running diagnostics.

No charge for labor or parts.

Love it.

Wow! just how old is that computer and was it still under
warranty?

Two years next month. When I bought it, I paid about $100 for
a three
year extended warranty. It's really nice...if I have a
problem, I call
Apple Care on the phone and usually the English speaking
person who
answers can work out the difficulty with me doing what is
suggested. If
not, the rep makes an appointment for me at the local store.

I just reinstalled my apps and data back on the machine from a
backup.

Since most hard drives are warranted for 5 years by the
manufacturer
these days that seems like a great deal for Apple. Most computer
problems are caused by bad hard drives. That has been true for
a long
time, pretty much since the end of the card reader and open
reel tape
drive.

Usually the problems with rotating media is with a lot. You get
about
10,000 that are bad and you need to have them replaced. They
don't
recall them but, they do work with big commercial customers to
get the
lots replaced. The consumer market, Apple is the consumer
market, is
left to deal with it on an individual basis.


It's nice to deal with it with a mannerly fellow in Oregon on the
phone
who speaks American English and isn't reading off a script, and
when his
suggestions fail, sets you up with a firm appointment at the local
service desk. It's certain better than dealing with "Dell Hell"
or "HP
Hiccups" personnel somewhere in India, Pakistan, or perhaps
Saturn.


We know Harry, we do the same thing right up the street at Geek
Squad...
You are not special, your computer is not special, your service is
not
special... Except you spend an hour on the phone first...


Cmon Scott. Everything about Harry is special ;-)

--
2012, the end of an error:-)

On Nov 16, 9:39*am, X ` Man dump-on-conservati...@anywhere-you-
can.com wrote:
On 11/16/11 8:34 AM, North Star wrote:





On Nov 16, 9:01 am, X ` Mandump-on-conservati...@anywhere-you-
can.com *wrote:
On 11/16/11 7:47 AM, JustWait wrote:

On 11/16/2011 7:40 AM, X ` Man wrote:
On 11/16/11 7:31 AM, BAR wrote:
In ,
says...

On Tue, 15 Nov 2011 18:59:18 -0500, X `
wrote:

On 11/15/11 6:36 PM, North Star wrote:
On Nov 15, 4:45 pm, X ` *wrote:
One of the hard drives on one of my aging Apple computers has been
dying
for a couple of weeks. It finally gave up the ghost yesterday.
Called
Apple Care and the tech suggested about four different ways to
try to
resuscitate it, to no avail.

So he made an appointment for me at the local Apple store. I
showed up,
tech said "go to lunch." Came back 90 minutes later, new hard
drive in
machine, running diagnostics.

No charge for labor or parts.

Love it.

Wow! just how old is that computer and was it still under warranty?

Two years next month. When I bought it, I paid about $100 for a three
year extended warranty. It's really nice...if I have a problem, I call
Apple Care on the phone and usually the English speaking person who
answers can work out the difficulty with me doing what is
suggested. If
not, the rep makes an appointment for me at the local store.

I just reinstalled my apps and data back on the machine from a backup.

Since most hard drives are warranted for 5 years by the manufacturer
these days that seems like a great deal for Apple. Most computer
problems are caused by bad hard drives. That has been true for a long
time, pretty much since the end of the card reader and open reel tape
drive.

Usually the problems with rotating media is with a lot. You get about
10,000 that are bad and you need to have them replaced. They don't
recall them but, they do work with big commercial customers to get the
lots replaced. The consumer market, Apple is the consumer market, is
left to deal with it on an individual basis.

It's nice to deal with it with a mannerly fellow in Oregon on the phone
who speaks American English and isn't reading off a script, and when his
suggestions fail, sets you up with a firm appointment at the local
service desk. It's certain better than dealing with "Dell Hell" or "HP
Hiccups" personnel somewhere in India, Pakistan, or perhaps Saturn.

We know Harry, we do the same thing right up the street at Geek Squad....
You are not special, your computer is not special, your service is not
special... Except you spend an hour on the phone first...

What? An ISP reseller with facilities as extensive as the ones you claim
relies on Geek Squad for tech support?- Hide quoted text -

- Show quoted text -

It just keeps getting better!

Do you have "Geek Squad" up there? Around here, they're located at Best
Buy Big Box stores and also drive funny little cars with huge "Geek
Squad" decals. They're not the guys you'd want if you were running a
substantial commercial facility.- Hide quoted text -

- Show quoted text -

Sounds familiar.... we have a couple of Best Buy stores locally. I
just invite my son to dinner and then lay any computer problems I have
on him. ;-)
I had a harddrive crash last spring so I drove to a local parts store
and bought a new one. Bit of a pain loading everything back up though.

On 11/16/11 9:30 AM, North Star wrote:
On Nov 16, 9:39 am, X ` Mandump-on-conservati...@anywhere-you-
can.com wrote:
On 11/16/11 8:34 AM, North Star wrote:





On Nov 16, 9:01 am, X ` Mandump-on-conservati...@anywhere-you-
can.com wrote:
On 11/16/11 7:47 AM, JustWait wrote:

On 11/16/2011 7:40 AM, X ` Man wrote:
On 11/16/11 7:31 AM, BAR wrote:
In ,
says...

On Tue, 15 Nov 2011 18:59:18 -0500, X `
wrote:

On 11/15/11 6:36 PM, North Star wrote:
On Nov 15, 4:45 pm, X ` wrote:
One of the hard drives on one of my aging Apple computers has been
dying
for a couple of weeks. It finally gave up the ghost yesterday.
Called
Apple Care and the tech suggested about four different ways to
try to
resuscitate it, to no avail.

So he made an appointment for me at the local Apple store. I
showed up,
tech said "go to lunch." Came back 90 minutes later, new hard
drive in
machine, running diagnostics.

No charge for labor or parts.

Love it.

Wow! just how old is that computer and was it still under warranty?

Two years next month. When I bought it, I paid about $100 for a three
year extended warranty. It's really nice...if I have a problem, I call
Apple Care on the phone and usually the English speaking person who
answers can work out the difficulty with me doing what is
suggested. If
not, the rep makes an appointment for me at the local store.

I just reinstalled my apps and data back on the machine from a backup.

Since most hard drives are warranted for 5 years by the manufacturer
these days that seems like a great deal for Apple. Most computer
problems are caused by bad hard drives. That has been true for a long
time, pretty much since the end of the card reader and open reel tape
drive.

Usually the problems with rotating media is with a lot. You get about
10,000 that are bad and you need to have them replaced. They don't
recall them but, they do work with big commercial customers to get the
lots replaced. The consumer market, Apple is the consumer market, is
left to deal with it on an individual basis.

It's nice to deal with it with a mannerly fellow in Oregon on the phone
who speaks American English and isn't reading off a script, and when his
suggestions fail, sets you up with a firm appointment at the local
service desk. It's certain better than dealing with "Dell Hell" or "HP
Hiccups" personnel somewhere in India, Pakistan, or perhaps Saturn.

We know Harry, we do the same thing right up the street at Geek Squad...
You are not special, your computer is not special, your service is not
special... Except you spend an hour on the phone first...

What? An ISP reseller with facilities as extensive as the ones you claim
relies on Geek Squad for tech support?- Hide quoted text -

- Show quoted text -

It just keeps getting better!

Do you have "Geek Squad" up there? Around here, they're located at Best
Buy Big Box stores and also drive funny little cars with huge "Geek
Squad" decals. They're not the guys you'd want if you were running a
substantial commercial facility.- Hide quoted text -

- Show quoted text -

Sounds familiar.... we have a couple of Best Buy stores locally. I
just invite my son to dinner and then lay any computer problems I have
on him. ;-)
I had a harddrive crash last spring so I drove to a local parts store
and bought a new one. Bit of a pain loading everything back up though.


I have a server, so I can restore a hard drive once I get it up and
running. For some mysterious reasons, though, whenever I restored a hard
drive running windows, the "restored" version would never restore my
user names and passwords to reinstalled apps or to reinstalled bookmarks
on my browser. Might have been I didn't set the backups up properly...I
don't remember.

Backups and restores on the Apples are easier and more reliable. I
backup to Apple's Time Machine on an external HD. I also backup with
Time Machine and separately with "SuperDuper," a third-party backup
software suite, to my server. Finally, I back up data, such as certain
word processing and similar work output files via the internet to an
off-site storage site.

When I got back from the Apple store yesterday with the new hard drive
(Apple installed the OS there for me), I simply hooked up the external
HD, opened up Time Machine and clicked on RESTORE. About 35 minutes
later, the machine was exactly was it was the day before, except with a
new hard drive.

In article 8095b07b-3ede-4c4c-b738-9fbb45ce2db1
@o14g2000yqh.googlegroups.com, says...

On Nov 16, 9:39*am, X ` Man dump-on-conservati...@anywhere-you-
can.com wrote:
On 11/16/11 8:34 AM, North Star wrote:





On Nov 16, 9:01 am, X ` Mandump-on-conservati...@anywhere-you-
can.com *wrote:
On 11/16/11 7:47 AM, JustWait wrote:

On 11/16/2011 7:40 AM, X ` Man wrote:
On 11/16/11 7:31 AM, BAR wrote:
In ,
says...

On Tue, 15 Nov 2011 18:59:18 -0500, X `
wrote:

On 11/15/11 6:36 PM, North Star wrote:
On Nov 15, 4:45 pm, X ` *wrote:
One of the hard drives on one of my aging Apple computers has been
dying
for a couple of weeks. It finally gave up the ghost yesterday.
Called
Apple Care and the tech suggested about four different ways to
try to
resuscitate it, to no avail.

So he made an appointment for me at the local Apple store. I
showed up,
tech said "go to lunch." Came back 90 minutes later, new hard
drive in
machine, running diagnostics.

No charge for labor or parts.

Love it.

Wow! just how old is that computer and was it still under warranty?

Two years next month. When I bought it, I paid about $100 for a three
year extended warranty. It's really nice...if I have a problem, I call
Apple Care on the phone and usually the English speaking person who
answers can work out the difficulty with me doing what is
suggested. If
not, the rep makes an appointment for me at the local store.

I just reinstalled my apps and data back on the machine from a backup.

Since most hard drives are warranted for 5 years by the manufacturer
these days that seems like a great deal for Apple. Most computer
problems are caused by bad hard drives. That has been true for a long
time, pretty much since the end of the card reader and open reel tape
drive.

Usually the problems with rotating media is with a lot. You get about
10,000 that are bad and you need to have them replaced. They don't
recall them but, they do work with big commercial customers to get the
lots replaced. The consumer market, Apple is the consumer market, is
left to deal with it on an individual basis.

It's nice to deal with it with a mannerly fellow in Oregon on the phone
who speaks American English and isn't reading off a script, and when his
suggestions fail, sets you up with a firm appointment at the local
service desk. It's certain better than dealing with "Dell Hell" or "HP
Hiccups" personnel somewhere in India, Pakistan, or perhaps Saturn.

We know Harry, we do the same thing right up the street at Geek Squad...
You are not special, your computer is not special, your service is not
special... Except you spend an hour on the phone first...

What? An ISP reseller with facilities as extensive as the ones you claim
relies on Geek Squad for tech support?- Hide quoted text -

- Show quoted text -

It just keeps getting better!

Do you have "Geek Squad" up there? Around here, they're located at Best
Buy Big Box stores and also drive funny little cars with huge "Geek
Squad" decals. They're not the guys you'd want if you were running a
substantial commercial facility.- Hide quoted text -

- Show quoted text -

Sounds familiar.... we have a couple of Best Buy stores locally. I
just invite my son to dinner and then lay any computer problems I have
on him. ;-)
I had a harddrive crash last spring so I drove to a local parts store
and bought a new one. Bit of a pain loading everything back up though.

Is this after you go get beer for him and get him drunk, or before he
goes into his drunken stupor, Suckling Don the Coward?

On 11/16/2011 10:42 AM, X ` Man wrote:
On 11/16/11 9:30 AM, North Star wrote:
On Nov 16, 9:39 am, X ` Mandump-on-conservati...@anywhere-you-
can.com wrote:
On 11/16/11 8:34 AM, North Star wrote:





On Nov 16, 9:01 am, X ` Mandump-on-conservati...@anywhere-you-
can.com wrote:
On 11/16/11 7:47 AM, JustWait wrote:

On 11/16/2011 7:40 AM, X ` Man wrote:
On 11/16/11 7:31 AM, BAR wrote:
In ,
says...

On Tue, 15 Nov 2011 18:59:18 -0500, X `

wrote:

On 11/15/11 6:36 PM, North Star wrote:
On Nov 15, 4:45 pm, X ` wrote:
One of the hard drives on one of my aging Apple computers
has been
dying
for a couple of weeks. It finally gave up the ghost yesterday.
Called
Apple Care and the tech suggested about four different ways to
try to
resuscitate it, to no avail.

So he made an appointment for me at the local Apple store. I
showed up,
tech said "go to lunch." Came back 90 minutes later, new hard
drive in
machine, running diagnostics.

No charge for labor or parts.

Love it.

Wow! just how old is that computer and was it still under
warranty?

Two years next month. When I bought it, I paid about $100 for
a three
year extended warranty. It's really nice...if I have a
problem, I call
Apple Care on the phone and usually the English speaking
person who
answers can work out the difficulty with me doing what is
suggested. If
not, the rep makes an appointment for me at the local store.

I just reinstalled my apps and data back on the machine from a
backup.

Since most hard drives are warranted for 5 years by the
manufacturer
these days that seems like a great deal for Apple. Most computer
problems are caused by bad hard drives. That has been true for
a long
time, pretty much since the end of the card reader and open
reel tape
drive.

Usually the problems with rotating media is with a lot. You get
about
10,000 that are bad and you need to have them replaced. They don't
recall them but, they do work with big commercial customers to
get the
lots replaced. The consumer market, Apple is the consumer
market, is
left to deal with it on an individual basis.

It's nice to deal with it with a mannerly fellow in Oregon on the
phone
who speaks American English and isn't reading off a script, and
when his
suggestions fail, sets you up with a firm appointment at the local
service desk. It's certain better than dealing with "Dell Hell"
or "HP
Hiccups" personnel somewhere in India, Pakistan, or perhaps Saturn.

We know Harry, we do the same thing right up the street at Geek
Squad...
You are not special, your computer is not special, your service is
not
special... Except you spend an hour on the phone first...

What? An ISP reseller with facilities as extensive as the ones you
claim
relies on Geek Squad for tech support?- Hide quoted text -

- Show quoted text -

It just keeps getting better!

Do you have "Geek Squad" up there? Around here, they're located at Best
Buy Big Box stores and also drive funny little cars with huge "Geek
Squad" decals. They're not the guys you'd want if you were running a
substantial commercial facility.- Hide quoted text -

- Show quoted text -

Sounds familiar.... we have a couple of Best Buy stores locally. I
just invite my son to dinner and then lay any computer problems I have
on him. ;-)
I had a harddrive crash last spring so I drove to a local parts store
and bought a new one. Bit of a pain loading everything back up though.


I have a server, so I can restore a hard drive once I get it up and
running. For some mysterious reasons, though, whenever I restored a hard
drive running windows, the "restored" version would never restore my
user names and passwords to reinstalled apps or to reinstalled bookmarks
on my browser. Might have been I didn't set the backups up properly...I
don't remember.

Backups and restores on the Apples are easier and more reliable. I
backup to Apple's Time Machine on an external HD. I also backup with
Time Machine and separately with "SuperDuper," a third-party backup
software suite, to my server. Finally, I back up data, such as certain
word processing and similar work output files via the internet to an
off-site storage site.

When I got back from the Apple store yesterday with the new hard drive
(Apple installed the OS there for me), I simply hooked up the external
HD, opened up Time Machine and clicked on RESTORE. About 35 minutes
later, the machine was exactly was it was the day before, except with a
new hard drive.




Wow, you use a third party backup system, Apple didn't do anything but
pay for a hdd installation because you bought a third party extended
service plan snerk I wish I could do that with my PC... Oh wait, I do

On 11/16/11 10:57 AM, wrote:
On Wed, 16 Nov 2011 07:31:33 -0500, wrote:

In ,
says...

On Tue, 15 Nov 2011 18:59:18 -0500, X `
wrote:

On 11/15/11 6:36 PM, North Star wrote:
On Nov 15, 4:45 pm, X ` wrote:
One of the hard drives on one of my aging Apple computers has been dying
for a couple of weeks. It finally gave up the ghost yesterday. Called
Apple Care and the tech suggested about four different ways to try to
resuscitate it, to no avail.

So he made an appointment for me at the local Apple store. I showed up,
tech said "go to lunch." Came back 90 minutes later, new hard drive in
machine, running diagnostics.

No charge for labor or parts.

Love it.

Wow! just how old is that computer and was it still under warranty?

Two years next month. When I bought it, I paid about $100 for a three
year extended warranty. It's really nice...if I have a problem, I call
Apple Care on the phone and usually the English speaking person who
answers can work out the difficulty with me doing what is suggested. If
not, the rep makes an appointment for me at the local store.

I just reinstalled my apps and data back on the machine from a backup.

Since most hard drives are warranted for 5 years by the manufacturer
these days that seems like a great deal for Apple. Most computer
problems are caused by bad hard drives. That has been true for a long
time, pretty much since the end of the card reader and open reel tape
drive.

Usually the problems with rotating media is with a lot. You get about
10,000 that are bad and you need to have them replaced. They don't
recall them but, they do work with big commercial customers to get the
lots replaced. The consumer market, Apple is the consumer market, is
left to deal with it on an individual basis.

I never saw patterns like that and we were replacing about 400 drives
a year in Ft Myers.
We had total designs that were flawed and they had work arounds for
them. One particular drive had so much problem with the logic card
that it became a FRU. It saved the customer from losing data, very
important on a machine like an AS/400 where one drive takes out the
whole array.

In the market right now I would say the flawed design is the Western
Digital Caviar drive. That is about 70% of the drive failures I have
had.


I had a choice of drives for my server, so I bought four of these:

Seagate Constellation ES 2 TB Internal hard drive - 300 MBps - 7200 rpm

Internal - 2 TB - Seagate - SATA - SCSI - 7200 rpm
Constellation ES is the fourth generation 3.5-inch drive for enterprise
7200-rpm environments enabling cost-effective, highly efficient
enterprise storage with highest capacities, best-in-class reliability,
leading performance and optimized power and cooling. With its lowest
power consumption and highest temperature tolerance, it optimizes
chassis performance in tiered storage solutions. The only drive offering
a choice of traditional 3Gbps enterprise SATA interface for seamless
enterprise integration or the industry leading 6Gbps SAS enterprise
interface for a more reliable, scalable and sustainable high performance
enterprise solution. Constellation ES drives offer high capacity at 2TB
while providing enterprise robustness for Tier 2/nearline environments.
They are differentiated from 3.5-inch desktop drives by offering
enterprise-class reliability and superior data integrity with a UER of
1E10-15. Enterprise-class rotational vibration tolerance provides robust
protection from chassis and fan vibrations. The drives are offered with
either a 3Gbps SATA interface or a 6Gbps SAS 2.0 interface for superior
data protection at industry-leading speeds.

The drives were recommended by a number of users on the Synology user
forums. So far, no hiccups.

On 11/16/11 10:58 AM, JustWait wrote:
On 11/16/2011 10:42 AM, X ` Man wrote:
On 11/16/11 9:30 AM, North Star wrote:
On Nov 16, 9:39 am, X ` Mandump-on-conservati...@anywhere-you-
can.com wrote:
On 11/16/11 8:34 AM, North Star wrote:





On Nov 16, 9:01 am, X ` Mandump-on-conservati...@anywhere-you-
can.com wrote:
On 11/16/11 7:47 AM, JustWait wrote:

On 11/16/2011 7:40 AM, X ` Man wrote:
On 11/16/11 7:31 AM, BAR wrote:
In ,
says...

On Tue, 15 Nov 2011 18:59:18 -0500, X `

wrote:

On 11/15/11 6:36 PM, North Star wrote:
On Nov 15, 4:45 pm, X ` wrote:
One of the hard drives on one of my aging Apple computers
has been
dying
for a couple of weeks. It finally gave up the ghost yesterday.
Called
Apple Care and the tech suggested about four different ways to
try to
resuscitate it, to no avail.

So he made an appointment for me at the local Apple store. I
showed up,
tech said "go to lunch." Came back 90 minutes later, new hard
drive in
machine, running diagnostics.

No charge for labor or parts.

Love it.

Wow! just how old is that computer and was it still under
warranty?

Two years next month. When I bought it, I paid about $100 for
a three
year extended warranty. It's really nice...if I have a
problem, I call
Apple Care on the phone and usually the English speaking
person who
answers can work out the difficulty with me doing what is
suggested. If
not, the rep makes an appointment for me at the local store.

I just reinstalled my apps and data back on the machine from a
backup.

Since most hard drives are warranted for 5 years by the
manufacturer
these days that seems like a great deal for Apple. Most computer
problems are caused by bad hard drives. That has been true for
a long
time, pretty much since the end of the card reader and open
reel tape
drive.

Usually the problems with rotating media is with a lot. You get
about
10,000 that are bad and you need to have them replaced. They don't
recall them but, they do work with big commercial customers to
get the
lots replaced. The consumer market, Apple is the consumer
market, is
left to deal with it on an individual basis.

It's nice to deal with it with a mannerly fellow in Oregon on the
phone
who speaks American English and isn't reading off a script, and
when his
suggestions fail, sets you up with a firm appointment at the local
service desk. It's certain better than dealing with "Dell Hell"
or "HP
Hiccups" personnel somewhere in India, Pakistan, or perhaps Saturn.

We know Harry, we do the same thing right up the street at Geek
Squad...
You are not special, your computer is not special, your service is
not
special... Except you spend an hour on the phone first...

What? An ISP reseller with facilities as extensive as the ones you
claim
relies on Geek Squad for tech support?- Hide quoted text -

- Show quoted text -

It just keeps getting better!

Do you have "Geek Squad" up there? Around here, they're located at Best
Buy Big Box stores and also drive funny little cars with huge "Geek
Squad" decals. They're not the guys you'd want if you were running a
substantial commercial facility.- Hide quoted text -

- Show quoted text -

Sounds familiar.... we have a couple of Best Buy stores locally. I
just invite my son to dinner and then lay any computer problems I have
on him. ;-)
I had a harddrive crash last spring so I drove to a local parts store
and bought a new one. Bit of a pain loading everything back up though.


I have a server, so I can restore a hard drive once I get it up and
running. For some mysterious reasons, though, whenever I restored a hard
drive running windows, the "restored" version would never restore my
user names and passwords to reinstalled apps or to reinstalled bookmarks
on my browser. Might have been I didn't set the backups up properly...I
don't remember.

Backups and restores on the Apples are easier and more reliable. I
backup to Apple's Time Machine on an external HD. I also backup with
Time Machine and separately with "SuperDuper," a third-party backup
software suite, to my server. Finally, I back up data, such as certain
word processing and similar work output files via the internet to an
off-site storage site.

When I got back from the Apple store yesterday with the new hard drive
(Apple installed the OS there for me), I simply hooked up the external
HD, opened up Time Machine and clicked on RESTORE. About 35 minutes
later, the machine was exactly was it was the day before, except with a
new hard drive.




Wow, you use a third party backup system, Apple didn't do anything but
pay for a hdd installation because you bought a third party extended
service plan snerk I wish I could do that with my PC... Oh wait, I do


Indeed I do. It's all part of my superfancy facilities I tout on my ISP
services reseller web page. Oh, wait...that's *your* purloined copy web
page. Sorry.