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#1
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Just back from a two week paddle in Glacier Bay.
Flew my Klepper via Alaska Airlines in two check in pieces well padded with dry bags, clothes, life vests etc. No incident in terms of damage or loss flying up, and was even pleased to see them accepting the luggage routinely with little attention paid. The trip back was a somewhat different story however. An individual checking luggage in Juneau, Tom, accepted our first bag without incident, and had even sent it down the conveyer when he weighed the second bag and gleefully announced we were a few pounds over weight and would be penalized 50 dollars. Not having the luxury of a scale when we packed (a little wet as it had rained when we broke the boat down)...we kept some items near the top that we could easily remove if we had gone over weight. We offered to do this, which only seemed to insense Tom who trotted down the conveyer line, pulled our other bag and announced we would be paying the overage no matter what, the oblong bag was "oversized". This vindictive attitude was totally unprofessional, and we reluctantly handed over the fifty dollars even though this very bag has been accepted without questions dozens of times over the years....many times by Alaska airlines. Tom made sure our bags were scrutinized by the TSA guys, so I stuck around to watch. They didn't seem too interested in their jobs, passed the swabs around a little after having untied the bags and then dragged them over to the conveyer. The problem was that in the case of our boat bag the TSA inspector untied the lace, and after a brief inspection, simply grabbed the bag by the lip dragging it and opening it wide in the process as the lace loosened through the grommets, causing the contents to start spilling out onto the conveyer belt! He turned away unconcerned and only stopped the conveyer after several seconds of loud protests from me on the other side of the barricade. I wasn't allowed to come over to retie the bag, And from a distance I had to instruct him how to tie the knots that would secure the bag again ( after restuffing the items that had now littered the conveyer belt back into the bag). Obviously irritated, he slowly tied one overhand knot after another, glaring at me before finally dropping the bag and starting the conveyer back up again. I'm certain I would not ony have lost contents from this bag, but very well would have had the boat damaged by the obvious negligence of these bag checkers. I strongly reccomend that you be present through the entire course of the examination if you want some semblence of confidence that your luggage is going to all arrive in one piece with you at your destination. Had this happened on the first leg of our trip without my intervention, our travels would have been ruined. I'm currently in the process of protesting the over charge and reporting the TSA incident to the airlines...any feedback would be appreciated! Scott Hoffman Big Bear Lake California |
#2
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As a hedge against this, have you ever considered sticking the boat bag inside a heavy
duty zippered duffle? LOKESH wrote: Just back from a two week paddle in Glacier Bay. Flew my Klepper via Alaska Airlines in two check in pieces well padded with dry bags, clothes, life vests etc. No incident in terms of damage or loss flying up, and was even pleased to see them accepting the luggage routinely with little attention paid. The trip back was a somewhat different story however. An individual checking luggage in Juneau, Tom, accepted our first bag without incident, and had even sent it down the conveyer when he weighed the second bag and gleefully announced we were a few pounds over weight and would be penalized 50 dollars. Not having the luxury of a scale when we packed (a little wet as it had rained when we broke the boat down)...we kept some items near the top that we could easily remove if we had gone over weight. We offered to do this, which only seemed to insense Tom who trotted down the conveyer line, pulled our other bag and announced we would be paying the overage no matter what, the oblong bag was "oversized". This vindictive attitude was totally unprofessional, and we reluctantly handed over the fifty dollars even though this very bag has been accepted without questions dozens of times over the years....many times by Alaska airlines. Tom made sure our bags were scrutinized by the TSA guys, so I stuck around to watch. They didn't seem too interested in their jobs, passed the swabs around a little after having untied the bags and then dragged them over to the conveyer. The problem was that in the case of our boat bag the TSA inspector untied the lace, and after a brief inspection, simply grabbed the bag by the lip dragging it and opening it wide in the process as the lace loosened through the grommets, causing the contents to start spilling out onto the conveyer belt! He turned away unconcerned and only stopped the conveyer after several seconds of loud protests from me on the other side of the barricade. I wasn't allowed to come over to retie the bag, And from a distance I had to instruct him how to tie the knots that would secure the bag again ( after restuffing the items that had now littered the conveyer belt back into the bag). Obviously irritated, he slowly tied one overhand knot after another, glaring at me before finally dropping the bag and starting the conveyer back up again. I'm certain I would not ony have lost contents from this bag, but very well would have had the boat damaged by the obvious negligence of these bag checkers. I strongly reccomend that you be present through the entire course of the examination if you want some semblence of confidence that your luggage is going to all arrive in one piece with you at your destination. Had this happened on the first leg of our trip without my intervention, our travels would have been ruined. I'm currently in the process of protesting the over charge and reporting the TSA incident to the airlines...any feedback would be appreciated! Scott Hoffman Big Bear Lake California -- Regards Brian |
#3
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As I say in each thread such as this, Print their contract of carriage
from the web and highlight the portions that pertain to your bag. They really hate to have the rules waved in their faces. And they are not going to stand there and read them. They normally don't know all the rules about sports equipment. This really helped me taking my Klepper to Tahiti. LOKESH wrote: Just back from a two week paddle in Glacier Bay. Flew my Klepper via Alaska Airlines in two check in pieces well padded with dry bags, clothes, life vests etc. No incident in terms of damage or loss flying up, and was even pleased to see them accepting the luggage routinely with little attention paid. The trip back was a somewhat different story however. An individual checking luggage in Juneau, Tom, accepted our first bag without incident, and had even sent it down the conveyer when he weighed the second bag and gleefully announced we were a few pounds over weight and would be penalized 50 dollars. Not having the luxury of a scale when we packed (a little wet as it had rained when we broke the boat down)...we kept some items near the top that we could easily remove if we had gone over weight. We offered to do this, which only seemed to insense Tom who trotted down the conveyer line, pulled our other bag and announced we would be paying the overage no matter what, the oblong bag was "oversized". This vindictive attitude was totally unprofessional, and we reluctantly handed over the fifty dollars even though this very bag has been accepted without questions dozens of times over the years....many times by Alaska airlines. Tom made sure our bags were scrutinized by the TSA guys, so I stuck around to watch. They didn't seem too interested in their jobs, passed the swabs around a little after having untied the bags and then dragged them over to the conveyer. The problem was that in the case of our boat bag the TSA inspector untied the lace, and after a brief inspection, simply grabbed the bag by the lip dragging it and opening it wide in the process as the lace loosened through the grommets, causing the contents to start spilling out onto the conveyer belt! He turned away unconcerned and only stopped the conveyer after several seconds of loud protests from me on the other side of the barricade. I wasn't allowed to come over to retie the bag, And from a distance I had to instruct him how to tie the knots that would secure the bag again ( after restuffing the items that had now littered the conveyer belt back into the bag). Obviously irritated, he slowly tied one overhand knot after another, glaring at me before finally dropping the bag and starting the conveyer back up again. I'm certain I would not ony have lost contents from this bag, but very well would have had the boat damaged by the obvious negligence of these bag checkers. I strongly reccomend that you be present through the entire course of the examination if you want some semblence of confidence that your luggage is going to all arrive in one piece with you at your destination. Had this happened on the first leg of our trip without my intervention, our travels would have been ruined. I'm currently in the process of protesting the over charge and reporting the TSA incident to the airlines...any feedback would be appreciated! Scott Hoffman Big Bear Lake California |
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